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The Steele Group

Welcome to our site on the web. We are a privately held management consultancy specializing in the customer side of business success. Our team is fascinated by the transformation occurring in the global marketplace, the emergence and impact of social technologies, new generations of consumers and preferences, and how we can help clients think differently about the customer process. We always seek to consider the commercial environment and prevailing culture of our clients, while influencing  a willingness to make changes, and designing sustainable near and long term strategies that provide measurable returns.